1. Parties


2. The purpose of privacy policy


3. Your Content

3.1 You voluntarily disclose personal information to us;
3.2 You will comply with all the terms and conditions of this Privacy Policy;
3.3 You allow us to collect your information when you login to the platform, register with the platform, and / or use the services we provide. You agree that we make any changes to our Privacy Policy in the future.
3.4 You agree that our branch offices, affiliates, and employees may contact you regarding the products and services that may be of interest to you (unless you have indicated that you do not wish to receive them)

4. Information Collected

4.1 By using this platform, you consent to our use of cookies to keep track of each and every action of you and to collect and record all your information, including but not limited to your IP address, location and other information.
4.2 If you are willing to use the services provided by this platform, you need to fill in and provide the following two kinds of information: 4.2.2 Service information. This information will help you contact the customer and provide assistance, such as phone number, fax number, valid email address, mailing address, and / or other account information called "service information".  

5. Cookie

5.2 Cookies are commonly used to record visitors' habits and preferences as they browse through various items on our platform. The information collected by Cookies is anonymous collective statistics, which does not contain personal information.  

6. The Use of Information

6.1 We use your information for the following purposes or in the following ways:
6.1.1 Provide you with our services through our platform;
6.1.2 When you use our platform, you can identify and confirm your identity;
6.1.3 To improve and enhance our platform and services (to help us improve the platform's services based on the information and feedback we receive about you, so that we can respond more effectively to your service requests and support needs);
6.1.4 Collect statistics on the usage of our platform data;
6.1.5 Personalize your experience (Your information will help us to respond to your individual needs better);
6.1.6 Deal with Transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, except that for the purpose of completing the transaction you have requested);
6.1.7 To regularly send emails (You provide order processing email addresses that can be used to send you information and update your order, in addition to receiving occasional newsletters, updates, related product or service information, etc.);
6.1.8 Meet the other objectives set forth in this Platform User Agreement and all legal ways to satisfy those objectives.
6.2 We will not sell, trade or otherwise transfer information to other parties. But does not include trusted third parties who help us operate our platform, conduct business, or provide services to you provided those parties agree to keep this information private. We will disclose information when we believe it is appropriate, in compliance with laws, rules and regulations, or when we receive orders from the court or the competent authority and we need to enforce our platform strategies, to operate our platform properly or to protect the rights, security and property  of us or others. However, your information may not be provided to others for marketing, advertising, or other purposes.

7. Personal Data Protection

7.1 We implement proper physical, electronic, managerial and technical measures to protect the security of your personal data. We make every effort to ensure that any personal data collected through our platform is protected against nuisance from any third party not connected with us. The safety measures we take include but are not limited to:
7.1.1 Physical Measures: Records containing your personal data will be stored in a locked location.
7.1.2 Electronic Measures: The computer data containing your personal info. will be stored on computer systems and storage media subject to strict logins.
7.1.3 Management Measures: Only your authorized staff members have access to your personal data, and these staff members will be required to comply with our internal code of confidentiality of personal data.
7.1.4 Technical measures: It is possible to use the encryption technology such as SecureSocket Layer Encryption to transfer your personal data.
7.1.5 Other measures: Our web server is protected by "firewall".
7.2 If you are aware of any security vulnerabilities on our platform, do not hesitate to contact us so that we can take appropriate action as soon as possible. For inquiries: info@exchange-sgp.com
7.3 Despite the above technical and security measures, we can not guarantee the absolute security of the data transmitted over the Internet, and we can not absolutely guarantee that the personal information you provide to us through our platform is safe at all times. We will not be liable for any loss or damage arising out of or in connection with any incidents of unauthorized access to your personal data.

8. Revision of the Privacy Policy


9. Communicate With Us

9.1 If you have any requests and opinions, you may contact us through the contact information displayed on the platform (hereinafter referred to as "effective contact information"), which is the only valid and official email or phone number we communicate with you. We are not responsible for any losses if you did not use the effective contact information.
9.2 We only post announcements and information through the effective contact information or on this platform, so we will not be responsible for any losses due to your trust in the information that has not been displayed in the above channels.
9.3 If you have any questions about our privacy policy, please do not hesitate to contact us.

For inquiries: info@exchange-sgp.com
Established: October 10, 2018