Exchange-SGP

Content

Open new account

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2-Step Authenticator setting

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Phone number authentication

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KYC authentication

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Mail notification setting

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How to deposit

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How to deposit TRIAM related currency (RIA, GBT, ETH

)

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How to deposit Ripple

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How to deposit ETH

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When forgetting to input a code in "Memo Tag" at transaction

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How to check Transaction ID

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How to check Transaction ID for ETH, XRP

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How to use WITHDRAWS

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【

How to register receiving address

】

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Exchange

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A registration confirmation e-mail will be sent to the registered e-mail address.

If you do not receive the mail, you can

resend by clicking Resend.

Retransmission is possible from 30

minutes after the first transmission.

Click the URL link listed in the e-mail.

【Confirming a registered email address】

After clicking, a setting screen will be displayed. The account level will become Level 1, and

you can start to deposit and trade at this level.

In order to use all the functions, it is necessary to be authorized by submitting your telephone

number and ID from the setting screen. Please refer the following manual for various settings.

・

2-Step Authenticator setting

・

Telephone number setting

・

KYC (ID authorization)

Account Level

-Requested authentication

Level 1

- Email address

Level 3

KYC

DEPOSITS

○

WITHDR

Amount is limited

○

2-Step Authenticator Setting

After setting 2-Step Authenticator, you can use the withdrawal function. This is also an

important function to protect your account in security reasons. Please be sure to set it.

In order to perform 2-Step Authenticator you need to install Google Authenticator.

Android

https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2

IOS

https://itunes.apple.com/jp/app/google-authenticator/id388497605?mt=8

If you do not have 2-step Authenticator, please installation from the above URL in advance.

2-Step Authenticator code will be required every time when you login your account.

Reset code

Launch the application and read the displayed

barcode code with the camera.

After setting the 2-Step Authenticator, input

digit code displayed in the application into a text

box at the lower side screen and click [Setting].

If the setting is not successful with the camera,

enter the code in the red box manually. This code

is required when changing mobile models. Please

keep it in a safe place.

Level 2

2-Step Authenticato

Telephone

number

Telephone number authentication

It is a way to set up mobile phone number authentication by SMS.

Please prepare a number and a tablet compatible to SMS.

①

Enter your telephone number excluding the first 0 and click【Send Code】.

②

Find an authentication code written in the received SMS.

③

Enter the authentication code in 【Code】and click 【Submit】.

④

Telephone number authentication is completed.

If you do not receive the code in SMS, you might have a mistake in the telephone number

you entered. Or condition of Internet reception and/or WiFi environment may be affecting

SMS reception to be blocked. If you do not receive the code, please change the Internet

environment, and try it again after at least one hour from the latest operation.

KYC Authentication

KYC (identification) authentication setting method. Applicable documents for

identification must be the following items. In the case of using a passport, an additional

document that can confirm your current residential address will be necessary.

Submitting a passport copy + a document to proof residential address:

A passport copy must be a full page of which your photo clearly shows. Acceptable

documents to proof your current residential address are, government issued resident

document, utility bill or receipt stating the address, insurance card (hand written

address is not acceptable), or driver's license (front and back). Total two documents.

Submitting documents other than passport:

One certified document with face photo and a document to proof your current

residential address. Total two documents.

All documents must be within a validity period, and proof of address documents must be

within 3 months from the date of issue.

The above information (Fist Name, Last Name, and Address) must be the same

information with the ID to be submitted. Please note that authentication will not be

completed if it is not correct information.

(Nickname which will be shown on the screen)

Certificate Image 1

Upload one of your driver's license (front), passport (your photo page), or other certificates

(front).

Certificate

mage 2

Take a photo of you and the certificate item submitted in "Certificate Image 1". Hold the

item near your face and take a picture. Then upload the data. Then upload the data.

Supplementary Document

If the address stated in 1 certificate is different from the current address, you can proof

current address by uploading the corresponding document that can confirm the current

address, such as a receipt of utility bills in which the current address is listed as

supplementary document. Also, you may upload a back side of your driver's license.

Authentication will be done in 2-3 days after completing submission. Please note that the

withdrawal function is limited until KYC authentication is completed.

Maximum size of uploading image is 2 MB. Images exceeding capacity will result in an

error.

Mail Notification Setting

When you log in your account, you can set a payment confirmation message to receive or

not to receive.

When an unauthorized login occurs, it can be detected at an early stage. If you do not need

this function, please turn it off.

How to Deposit

The deposit method depends on the currency you intend to deposit. Please note the

following points.

For currencies that request a code in the memo field for deposit, please be sure to specify

the code and make transaction. In case of omission of code, payment will not be

reflected. If you forget to enter the code and made a transaction, much time will be

required for identity verification and remittance confirmation. Also, please note that you

may loose all amount in the transaction if these certificates can not be confirmed.

How to deposit TRIAM related currency (RIA, GBT, ETH)

Select Deposits from Funds in menu tub and click.

Select the currency you want to deposit.

SGP Exch

ge Deposits

monitor

Deposits Address will be the transaction destination address.

To deposit TRIAM related currency, you need to enter the specified numbers in

"Memo Tag" before sending the amount from the wallet.

Memo Tag when sending currency from the wallet

How to deposit Ripple

Select XRP from the Deposits screen. Check the Deposits Address. As in TRIAM, you need

to enter Memo Tag numbers in the Memo Tag field.

Please be sure to enter Memo Tag!

How to deposit ETH

As to ETH, the transaction fee (GAS FEE) varies depending on the timing to deposit. This

is the mechanism of ETH.

The transaction fee also varies depending on the device and the

crypto currency exchange, and the amount of the receipt may be the amount that the

transaction fee was deducted.

Please check the specifications of wallet that you make

transactions.

If you made a transfer without entering Memo Tag, please reapply the transaction by following

contents.

When forgetting to input a code in "Memo Tag" at transaction

If there is no mistake in transaction process, the TRIAM token and XRP will be reflected

in the account within about 1 minute. ETH transaction speed in vary depend on the

condition.

Select【Request Deposit】from the menu.

Currency

Select the currency you transferred.

Memo Tag

Not necessary to input since it is automachically filled.

Transaction

Enter the Transaction ID when you make a transaction. Confirmation

method of Transaction ID and your contact entity will differ depending on currency.

Please refer following description How to check Transaction ID for more details.

Description

Please explain the reason of error of transaction such as forgot Memo Tag input etc.

Images Uplode

Please take and upload a screen shot on monitor which displays the corresponding transaction

history listed on Transaction History in your wallet

Example:

How to check Transaction ID

For TRIAM related tokens

https://dashboard.triamnetwork.com/blockscan

In the Search field, enter the wallet address you transferred. All transaction records of the

wallet will be displayed. Please find a corresponding transaction record.

Copy ID displayed above transaction record. This is the Transaction ID.

How to check Transaction ID of ETH and XRP

If a transaction wallet was done from an exchange, it may list TXID or TXHASH in

the transaction history of the exchange. Even the transaction was made from hard wallet

etc.. You may find a Transaction ID on displayed XRP/ETH Explorer by clicking

transaction history.

If you cannot find Transaction ID, please contact the exchange or the service provider.

How to use WITHDRAWS

Although

all

currencies

are

withdrawable,

there

are

restrictions

the WITHDRAWS function depending on the account you use. The WITHDRAWS

function is not available for Level 1 accounts.

Please note that when you proceed WITHDRAWS, you need a receivable address priorly.

Also, likewise the receiving money transaction, if the receiving address side requests to

input in Memo Tag (Tag), it is necessary to enter WITHDRAWS destination address and

Memo Tag.

Please check if you need to input a code in Memo Tag at the receiving

address side.

Memo Tag is not necessary for

TRIAM

wallet and

Greenbox

wallet.

【How to register a receiving address】

Click Add on Manage Address

Create your

favorite name

Enter receiving address

Enter 6 digits of 2-Step Authenticator

Receiving address list you registered will be displayed at the top side screen.

For new registration, fill all text fields shown in above picture.

Labe

l: Enter the name you like. It makes easier to manage your transactions.

(Example) Your own wallet name, A exchange name, etc.

Address…

Enter a receiving address. Please be sure to check both receiving address and

sending address of the wallet because those are different depending on a kind of wallet.

Enter 6-digit from 2-Step Authenticator in the Google Authenticator field, and click Add to

complete the registration.

In case of

an unidentifiable transaction occurred due to input mistake, you can not do any

coin recovery or compensation (not limited to) after the transaction. When you proceed

WITHDRAWS function, be sure to confirm the remittance destination address by your own

responsibility.

Importance

Send only RIA

(if address is for RIA)

the

deposit address. Sending any

other coin or token to this address may result in the loss of your deposit. Coins will be

deposited immediately after 30 network confirmations. After making a deposit, you can

track its progress on the history page.

WITHDRAWS

As to a receipt

confirmation

the

recipient's

wallet

after

transactions, conditions are vary per the wallet service provider. Please check the

account status with the service provider.

【Confirming a

Withdrawal

】

When you apply the Withdrawal, a confirmation email will be sent to your registered email address.

Please click the URL described in the email within 30 minutes after submitted the request of the

Withdrawal. If you do not click the URL within the time limit, your application will be invalid and the

Withdrawal request will be automatically canceled.

Exchange

Exchange allow you to buy and sell currencies among cross currencies. To conduct a transaction,

the target currency must be deposited in the account.

【

Available Cross Currencies

】

GBT/RIA

、

ETHT/RIA

、

XRP/RIA

、

ETH/RIA

、

XRP/GBT

、

ETH/GBT

Chart:

Charts can be adjust for easy to use

Buy

Sell

Price

：

Enter the desired rate in Price in Buy or Sell

Amount:

Enter the quantity to be traded.

Change Currency

Change time zone

Indicator

上

Current trading situation:

Above red amounts indicate Sell prices,

and below blue amounts indicate Buy

prices.

If you buy and sell the rates and quantity

displayed here, you can say that the

contracting probability is high. Because

the price fluctuates in real time, your

desired price and the quantity do not

necessarily agree. After the transaction is

established (contract), the token is

automatically reflected in the account.

The transactions before the contract is executed are displayed in History. If you want to

cancel the order, click X on the Cancel column. If you want to cancel all orders, click the Clear

All button. Order cancellation is only for orders before order is executed. Cancellation after

contract can not be canceled.

Even an order is displayed in History, there are cases where only a part of the order

quantity has contracted. If part of the contract has been made, the number of trades

entered are displayed in the Number Match field. In this case, you can cancel the

order only for uncontracted amount.